Wednesday 21 March 2012

McAfee Help Options

McAfee is commonly used security software and is a reputed one. It is one of the best known software in security systems. vnsupport is a website that is dedicated to providing help for a huge range of topics related to McAfee. VNSupport provides answers and solutions to various aspects of McAfee products. There are different sections dealing with different topics like tutorials, FAQs, support links, knowledge-base etc. They also have chapters covering in-depth topics like product downloads, installation, uninstallation, technical issues etc. They are covered brilliantly and the chapters are written in very simple language for the layman to understand easily.

McAfeeHelp Options
There are three different sections in VNSupport.net, namely customer service, technical support and virus removal services.

Customer Service
Like every other customer service care of various companies, VNSupport has customer service dealing with enquiries relating to account access, refunds and other related information. Their site has three ways to assist you in your issues. On the home page, there will be a list displaying the hot topics. Normally they deal with the most common problems that users encounter and their solutions. They change as per the updated versions. However, you can easily get solution to your problem faced. Another easy way for finding solution is Answer Centre and Search function. This option makes it even easier to find solutions. There is a list of recently discovered threats which gets updated every day. They help you find solution to the latest threat on your computer and also ways to prevent the threat.


Technical Support
McAfeeHelp technical support is a diagnostic tool which ensures your software to have installed properly. The potential problem will be flagged. Apart from this, the tool will provide solutions to the installation problems which you are likely to face. VNSupport site has an online scanner which is free. It scans your system for viruses periodically. There is a list of hot topics which link to some common questions and provide answers to them too. If you want to update your software then you can do so manually with the suitable option on Technical Support.

Virus Removal
As mentioned above, the technical support option provides a scanner which is free of cost. This scanner however only detects the virus if any on your computer. VNSupport offers virus removal services on taking the membership. The membership offered is in four levels.

1. Free support service which let you access the FAQs and online forum. You must submit tickets and your queries are answered to within 48 hours.

2. Bronze support which is a single membership for single query. The support is provided via live chat or via telephone.

3. Gold Support is support provided by live chat or online on a per-minute basis.

4. In Platinum support, a skilled technician can access your computer, scan it and remove viruses if any.


Source:
McAfee Antivirus Support

McAfee Technical Help

McAfee Support

McAfee Removal Tool

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